PRIVACY POLICY - John O'Connor Writing School
john oconnor, armagh, writing school, masterclass, november, literary events, tutor, writing, events, paul muldoon, muldoon
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PRIVACY POLICY

John O’Connor Writing School is committed to an excellent experience for all those who take part in the festival including requesting only those personal details which are necessary to make sure that you can access our services and events and we can develop the festival in a way that takes into account participant feedback: for example – subscription to our mailing list, buying tickets, responding to feedback surveys, and contracting for supply of goods and services to the festival.

 

Mailing List

 

Our e-news is primarily to share details of the festival and associated happenings (short story competition, fundraising events etc). It is circulated generally less than once month but with more frequency in and around the festival itself. On the rare occasions we circulate information about related events which we believe would be of interest to subscribers, we do not share list data, we circulate details ourselves. The information we request is your email (essential), and name (optional) and we also record a number of categories where appropriate, ie participant, artist, committee – so that we can provide more tailored information if required. If you would like to be added to our mailing list CONTACT US.

 

We use MailChimp to deliver our newsletter. Using this mechanism, we gather statistics around email opening and click-through rates using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s Privacy Notice .

 

You can unsubcribe to general mailings at any time using the unsubcribe link at the bottom of all MailChimp created e-newletters as standard, or drop a line via our CONTACT US form on the website.

 

Links to other websites

 

Please note this privacy policy does not cover the links within this site to other websites. If you have questions about how a site uses your information, do refer to that site’s privacy statement.

 

Ticketing Data

 

When you purchase tickets for our events, you visit a booking website (we are working on this presently and will update when we have details of which and share a link to their policy policy here). The data collected here will be that which allows us to get the tickets through to you in the safest and most efficient manner (for example, name, payment details, email for delivering the tickets, contact for any changes or updates on the events). We also request postcode details to support funder queries and to inform festival development. While we may ask you whether you would like to sign up to our e-newletter, for example, esponse to this is entirely optional.

 

Artists and Suppliers

 

If you are part of the festival as an artist (performer or facilitator) or supply goods are services to the festival. We request such details as allow us to form solid arrangements appropriate to the services being sought – including, for example, name, company details, payment details and often contact info, like your mobile, should be need to contact you with important / emergency information at the time of the festival.

 

Feedback

 

We are grateful to all who respond to our requests for feedback whether through paper forms or online systems (tbc – any updates will be posted here). We request such feedback as is required for funders reports (age, location of participants and so forth) and to inform the future development of the festival. Reporting of such data is aggregate and anonymised so that the individuals are not identifiable.

 

Access to Personal Information

 

As a small voluntary organisation, we endeavour to gather and hold only such information from those we engage with as is necessary to run an excellent festival, to keep such information securely and only for such amount of time as the information is required.

 

Do please know that you can contact us at any time to request that we check what details we currently hold on you, to amend, and to delete. Drop us a line at any time through the CONTACT US form.

 

Changes to this Privacy Notice

 

We keep our privacy notice under review. This privacy policy was last updated on 23 May 2018.